KB Kookmin Bank – one of the biggest financial institutions in South Korea – has entered the virtual realm with the development of the KB Metaverse VR Branch Testbed.
The move will enable customers to access banking services in the metaverse by wearing a head-mounted VR device. VR content developer Sharebox was chosen to construct the virtual banking service and transactions such as remittances can be managed by a bank clerk. One-on-one consultations between customer and employee avatars will also be made possible. The virtual bank consists of an entrance, VIP lounge, and main hall, where the latter will enable customers to access personalised financial information. KB plans to use the virtual branch to educate young people on finance as well as training employees. Source: Yahoo Canada
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